POST

Ticket.DepartmentEdit

Update a ticket department name and team members. Alias: Ticket.DepartmentUpdate.

Permissions

User must be logged in with a valid bearer token.
The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Ticket.DepartmentEdit function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

Send the bearer token on protected calls with Authorization: Bearer YOUR TOKEN.
On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
Send parameters as POST body fields exactly as documented.

Required Parameters

Name	Type	Sample	Explanation
`department_id` post	int	`12`	Department id to update.
`name` post	string	`test new department 12`	Department name.

Optional Parameters

Name	Type	Sample	What it gives
`team_member_id` post	array\|string	`14,47`	Team member ids.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.DepartmentEdit",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "department_id": "12",
        "name": "test new department 12",
        "team_member_id": "14"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.DepartmentEdit",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.DepartmentEdit"
}

Endpoint

POST /app/Ticket.DepartmentEdit
POST https://{user}.bull36.com/app/Ticket.DepartmentEdit
POST https://{domain}/app/Ticket.DepartmentEdit

Sample Output

{
    "success": 1,
    "message": "Success",
    "department_id": 12
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ department_id: '12', name: 'test new department 12', team_member_id: '14' });
const res = await fetch('/app/Ticket.DepartmentEdit', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Department not found"
}