POST

Ticket.CompletionReasonEdit

Update an all_status row with type=ticket_completion_reason. Alias: Ticket.CompletionReasonUpdate. Dashboard Ticket Settings → Completion Reasons edit.

Permissions

User must be logged in with a valid bearer token.
The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Ticket.CompletionReasonEdit function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
Send id plus any of name_en / name_he / color to update.
Only type=ticket_completion_reason rows for this org are updated.

Required Parameters

Name	Type	Sample	Explanation
`id` post	int	`10`	Completion reason id.

Optional Parameters

Name	Type	Sample	What it gives
`name_en` post	string	`Resolved`	English label. Alias: en.
`name_he` post	string	`Resolved`	Hebrew label. Alias: he.
`color` post	string	`#64748b`	Display color.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.CompletionReasonEdit",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "id": "10",
        "name_en": "Resolved"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.CompletionReasonEdit",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.CompletionReasonEdit"
}

Endpoint

POST /app/Ticket.CompletionReasonEdit
POST https://{user}.bull36.com/app/Ticket.CompletionReasonEdit
POST https://{domain}/app/Ticket.CompletionReasonEdit

Sample Output

{
    "success": 1,
    "message": "Success",
    "id": 10
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ id: '10', name_en: 'Resolved' });
const res = await fetch('/app/Ticket.CompletionReasonEdit', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Completion reason not found"
}