POST

Ticket.AutomationDelete

Delete one ticket_automation row. Alias: Ticket.AutomationRemove. Requires manager permission. Dashboard Ticket Settings → Ticket automation delete.

Permissions

  • User must be logged in with a valid bearer token.
  • The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
  • Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

  • Runs the Ticket.AutomationDelete function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

  • On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
  • Requires manager permission.
  • Uses ticket_automation table only — not AutomationEvents.Delete.

Required Parameters

NameTypeSampleExplanation
id
post
int3Automation rule id. Aliases: data_id, rule_id, automation_id.

Optional Parameters

No optional body parameters are defined for this function.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.AutomationDelete",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "id": "3"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.AutomationDelete",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.AutomationDelete"
}

Endpoint

POST /app/Ticket.AutomationDelete
POST https://{user}.bull36.com/app/Ticket.AutomationDelete
POST https://{domain}/app/Ticket.AutomationDelete

Sample Output

{
    "success": 1,
    "message": "Success",
    "id": 3
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ id: '3' });
const res = await fetch('/app/Ticket.AutomationDelete', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Automation not found"
}